Privacy Policy

1. Information We Collect

When you make a purchase or interact with our website, we may collect the following information:

• Name and contact information (email address, phone number)
• Shipping and billing address
• Payment information (processed securely through our payment providers)
• Order history and preferences
• Communications you send to us

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Communicate with you about your orders and inquiries
• Send you promotional materials (with your consent)
• Improve our products and services
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Shipping carriers to deliver your orders
• Payment processors to complete transactions
• Service providers who assist in our operations
• Law enforcement when required by law

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights

Under Australian Privacy Principles, you have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences and understand how you use our site. You can control cookie settings through your browser.

7. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

• Email: Use contact form
• Phone: 03 9758 1519
• Address: Melbourne, Victoria, Australia